Privacy Policy

Last updated: 2025-10-03

This Privacy Policy describes how the Home application (“the App”) collects, uses, and protects your personal data. By using the App, you agree to the practices described in this policy.

1. Information We Collect

The App may collect the following types of information:

Account Information: User accounts are created and managed by your property administrator in an external system. The App itself does not allow end users to register new accounts.

Contact Information: Email address and/or phone number provided by you for login and communication purposes.

Usage Data: Information about how you use the App (e.g., feature usage, booking activity).

Device Information: Technical details such as device model, operating system, and app version, collected for support and troubleshooting.

2. How We Use Your Information

We use the collected data to:

Authenticate your login and provide access to the App.

Deliver information, news, and messages from your property administrator.

Enable booking of shared resources (e.g., laundry room, parking, community rooms).

Provide support and improve the App’s functionality and security.

3. Data Sharing

We do not sell your personal data to third parties.

Your information is only shared with your property administrator and authorized service providers necessary to deliver the App’s features.

Data may be shared if required by law or to protect legal rights.

4. Data Security

All data transmitted between the App and our servers is encrypted (HTTPS).

Access to your account is restricted to authorized users with valid login credentials.

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

5. Data Retention

Your account data is retained as long as you are an active resident in a property using the App.

If your account is deleted by the administrator, your personal data will be removed or anonymized within a reasonable period.

6. Your Rights

Depending on your location, you may have the right to:

Access and obtain a copy of your personal data.

Request correction or deletion of your personal data.

Object to certain processing or request limitation of processing.

File a complaint with a data protection authority (e.g., GDPR within the EU).

For questions or requests, please contact us at:
Email: support.sec@brightecgroup.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated within the App or through your property administrator.

8. Contact

If you have questions about this Privacy Policy, please contact us at:
Brightec Home Support
Email: support.sec@brightecgroup.com